.svg)
Measure Customer Satisfaction
Continuous surveys of your customers provide you with valuable information about how satisfied your customers are with your company's services. You will also learn whether and how you can further improve your services. This will provide you with an important basis for your future success.
Become Even More Successful
Knowing
How satisfied your customers are with your company’s services.
Knowledge
Know more about whether and what you can improve.
No time
Still close to no time but still receive valuable information.
You Will Receive The Following Insights
Overall satisfaction of your clientele with your services
Satisfaction all in all
Willingness to recommend your company to others
Satisfaction with partial aspects
Furnishing and equipment of business premises
Website
Design of brochures and documents on products and offers
Reliability of the employees
Solution search by employees in case of problems
Timely delivery / completion
Reaction time of the employees to inquiries and requests
Helpfulness
Professional competence of the employees
Friendliness of the employees
Simplicity of contact
Support by employees
Employee commitment
Information about products / services
Communication in general
Price-performance ratio
Offer
Quality of products and services
Identification of events that are considered to be of high impact
Positive events
Negative events
In Only Four Steps
You start the app, choose a subscription type and answer a few questions about your company in the instructions. That's it for you. After activating the project, bexio and deeptrue take care of the rest. deeptrue sends an email with a survey link two days after sending your invoice to a customer. Immediately after your customer has answered the short questionnaire, you can view the results on deeptrue. Whenever you want, you can see the results on deeptrue. You know immediately how satisfied your customers are with your services and - if you could do a little better.
Connect With Bexio Account
By connecting to deeptrue with your bexio account, you gain access to the Customer Satisfaction Tool.
Setup Project
Follow the instructions for project setup. Provide the necessary information and documents for your project.
Start Data Collection
Start the data collection and your customers will receive your customer satisfaction survey.
Get Insight Report
Receive a report. Share the gained Insights with your team.
Legal consent
Agree to deeptrue legal terms to finish the briefing and start your project.